ISO 20000 ITSM

$ 1,312.50 Prices include 5% VAT



ISO/IEC 20000 IT Service Management Course. Maximizes your IT services with our Introduction to ISO/IEC 20000-1:2011 training course. And learn how effective IT service management can transform the way you work.

Understand how applying the ISO/IEC 20000-1:2011 standard to your organization can deliver value to your customers and employees – helping to improve performance and meet business objectives.

Our ISO/IEC 20000-1:2011 experts work with organizations of all sizes – with internal IT departments or external suppliers – making it easy for you to take this one-day course and your first steps towards internationally recognized IT management systems.

What will I learn?

  • Understand the benefits of an IT service management system
  • Ways to introduce ISO/IEC 20000 into your organization
  • How to integrate ISO/IEC 20000 with existing management systems
  • Plan next steps towards achieving accreditation

What are the benefits?

  • Introduce IT service management best practice to your organization
  • Understand how to continually improve IT services with ISO/IEC 20000
  • Build ISO/IEC 20000 expertise within your business
  • Gain customer and industry recognition as you work towards accreditation



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