Soft Skills Course
Business Communication Skills
Certified Training Course.
Communication skills course. Develop your business communication skills and build rapport with colleagues and customers. A training course focusing on effective communication and interpersonal skills for business.
COURSE OUTLINE
Introduction
- Creating a Better Model.
- Communication Barriers.
- Barriers caused by structure.
- Intrapersonal hindrances.
- Interpersonal obstacles.
Understanding Semantic Noise
- The role of linguistics.
- Exploring the concept of shared meaning.
- Beyond the sound bite.
- Listening is an action.
- Recognizing non-verbal cues.
- Too abstract, too detailed or just right?
- Avoid emotionally loaded words and phrases.
Putting it All Together
- Effective business writing.
- Emails.
- Meeting minutes.
- Reports.
- Presentations.
- Effective speaking skills.
Internal Communications
- Project teams.
- Understanding Group Dynamics.
- Establishing your purpose.
- Analyzing your audience.
- Choosing your channels.
- Handling updates.
- Opinion leaders in the organization.
- Employee communication.
- Working toward favorable outcomes.
- Business process documentation.
External Communication
- Marketing communication.
- Writing an actionable plan.
- Coordinating messages.
- Getting the timing right.
- Community outreach.
- Choosing an option to complement your business.
- Planning the campaign.
View more information.
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Our courses are flexible with no time plan.
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• Individuals:
Our classes are available online, face-to-face, with flexible timing scheduling.
• Companies:
The Training can be conducted at the business office location.
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Certification upon completion of the training will be provided.
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To get a quote on our courses, you can contact us on 8004852